Interactive Call Flows, Streamlined Call Queues, SMS Marketing Magic & Automated SMS! 📲
Enhance customer engagement with our Call Queue feature, efficiently managing incoming calls to reduce drop-offs. Turbocharge your marketing with targeted SMS Campaigns and convert missed calls into opportunities through Automated SMS response.
Instantly Elevate Your Call Queue Experience🎧
Call Queue by RGRID optimizes your restaurant's phone lines by queuing incoming calls and reducing dropped calls. Missed a call? Respond with a voicemail prompt or SMS with an online ordering link to turn it into a sale.
Automated SMS Responses💬 in Call Flow
Empower callers to press a digit for instant SMS Access to online ordering, promotions, or business details like hours and directions—turning every call into an engagement opportunity.
Boost Sales 📈 with targeted SMS 💬Marketing One Text Makes all the Difference!
Compose your SMS message, select customers, and setup time to send your Marketing Campaign.
How it Works ⚙️
Customers call and hear an automated menu.
Menu offers multiple options for their needs.
Customers press a digit for their choice.
Opt for Call Queue during busy times.
Receive automated SMS with requested info or link.
📅Schedule Demo
Book a demonstration with us today and see how RGRID's Call Flow seamlessly turns missed calls into sales opportunities.
Core
Get Started🚀with our
Plus Plan $129/mo
$99/mo (paid annually)
Interactive Call Flow
SMS Automation
Missed Call Text
Call Queue
Text to Speech AI
1 x VoIP Line
Plus
Get Started🚀with our
Plus Plan $299/mo
$249/mo (paid annually)
Interactive Call Flow
SMS Automation
Missed Call Text
Call Queue
Text to Speech AI
2 x VoIP Lines
Automated Review AI
Softphone
E-Fax
Elite
Get Started🚀with our
Elite Plan (Inquiry for Quote)
Interactive Call Flow
SMS Automation
Missed Call Text
Call Queue
Text to Speech AI
5 x VoIP Lines
Automated Review AI
Softphone
E-Fax
Customized Call Flow
What our Customers Say! 💬
Shakeel.A
With RGRID were able to convert missed calls into sales meaning more profit for our business! 🍗
"Previously, we faced numerous missed calls during peak hours. However, with RGRID's call flow system, we've successfully transformed these missed opportunities into a boost in online sales."
Peter.T
Definity worth the switch, doubling our online ordering sales and online presence! 🌮
"Initially, our online ordering system generated $300 in sales on Saturdays. However, after switching systems, our daily revenue doubled to $600, a significant increase that was no mere coincidence."
Franklin.D
We used to get some many calls about our hours, now we can automatically text our customers. saving everyone time. 🍃
"Previously swamped with simple queries, we've now streamlined communication by using RGRID to automatically send texts to our customers."
CHRIS.M
Able to schedule interviews for our warehouse positions through RGRIDS call flow, saves us labor money. 👷
"Faced with staffing shortages, our warehouses efficiently addressed the issue by using RGRID's call flow system, which allowed interviewers to self-schedule interviews, saving considerable time for all parties."
Michael L.
We can now concentrate on attending to our patients in the clinic, as RGRID handles the scheduling of appointments through automation.⚕️
"Short-staffed at the front desk, we used to miss numerous calls from patients trying to book appointments. Now, with RGRID, patients who call in receive an automated text message allowing them to book their own check-ups."
Chris M.
Easy to use for organizations of all kinds, text messaging keeps us current with our non-profit activities.🪖
"Leveraging the power of RGRID's SMS automation, we've unlocked a new level of engagement, enabling us to swiftly reach out to potential donors and provide them with comprehensive insights about our organization's mission and initiatives."
Shadi K.
RGRID's SMS automation boosted our law firm's consultation bookings by 30% and enhanced client satisfaction with convenient text communication, streamlining our operations efficiently. ⚖️
"Previously swamped with queries and missing 40% of calls, we've now streamlined communication and recaptured clients through RGRID's SMS automation, allowing self-scheduling of consultations."
Leukus T.
After checking today we usaually do around 10-12 online orders a day. We did 24 on Wednesday which is our slowest day of the week! 🐠
"Since introducing SMS automation for online ordering, Fish Express has seen a 30 percent surge in online orders. This efficient and user-friendly system has significantly enhanced customer convenience, leading to improved satisfaction and a boost in sales."
What is a Call Flow❔
Call Flow efficiently handles high call volumes by directing customers to self-service text channels, reducing wait times and streamlining operations.
With Call Flow, missed calls auto-trigger a text suggesting online ordering to salvage potential sale's.
Callers can press a keypad button to receive promo texts via your phone menu.
Halt calls with a text option for directions or hours, integrated in your call flow.
Contact Us
Help Getting Started❔
Whether you're new or just need a bit of guidance, our team is ready to walk you through the process.
Technical Support 💻
Encountering technical hitches? Our expert team is on standby to troubleshoot and resolve any issues you face.
Phone Number 📲
Need to contact us by phone or hear an example call flow system? Feel free to give us a ring!
FAQs
What is RGRID?
RGRID's is a simplistic, easy to use, and intuitive platform designed to provide businesses with a seamless Call Flow System in minutes.How can I reach RGRID's support team?
Our dedicated support team is available from 8am - 5pm CST via chat on our site.How often is the RGRID updated?
We are committed to innovation and continuously strive to improve your experience. We typically roll out updates bi-weekly.Are there any tutorials available for beginners?
Absolutely! We offer instructional videos on RGRID's YouTube Channel to help you get started and make the most of RGRID.Can I customize my RGRID Call Flow?
Yes, our platform offers fully customizable features that allow you to custom tailor your Call Flow and overall call experience to suit your specific business cases.
Is the RGRID web app compatible with all devices?
Currently our web app is only desktop friendly, mobile support coming soon.Can we keep our pre-existing phone number associated with our business?
Yes, we can port over your existing phone number.Can we have mulitple people to answer the call queue?
No problem, you can add up to 10 agents per call queue.Can you track how many times people are clicking on the link we send out?
Yes, under your Dashboard we have a Tile labeled Interactions, that tracks your links clicked that were sent out via SMS/MMS.Do you have to ability to disable the call flow?
Yes, you have a toggle switch which will disable the call flow to route all the calls to a number you configure.
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