rgrid synchronizer

A new way to automatically sync your appointments with your health record system

Customers call and hear an automated menu.
Menu offers multiple options for their needs.
Customers press a digit for their choice.
Opt for Call Queue during busy times.
Receive automated SMS with requested info or link.

At rgrid, we specialize in seamlessly automating appointment synchronization with most EMR platforms, streamlining scheduling workflows for healthcare providers. Our synchronizing technology ensures real-time updates, minimizing the risk of double bookings or missed appointments, and enhancing patient satisfaction. By integrating directly with existing EMR systems, rgrid eliminates the need for manual entry, saving time and reducing administrative burden.

RGRID AUTOMATIONS

Streamline your Business

Empower callers to press a digit for instant SMS Access to online ordering, appointment, or business details turning every call into an engagement opportunity

Integrate your EHR Platform

Our Synchronizer ensures that appointments booked online are seamlessly integrated into your EMR scheduler, saving valuable time and reducing manual input errors. This streamlined process eliminates double-booking risks and ensures your schedule stays accurate, so your staff can focus on providing excellent patient care.

Missed Called Diversion

Our Missed Call Text feature helps ensure no missed call results in lost revenue. If your staff are unable to answer, we automatically send the caller a personalized text with a link to book their appointment online, minimizing missed opportunities and keeping your practice or business running smoothly.

Telecommunications for your Business

rgrid VOIP

VoIp Services

Our VoIP services provide reliable, high-quality internet-based communication solutions for businesses. With features like call routing, voicemail, call queues, and advanced analytics, we help streamline communication and enhance productivity.

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Number Ordering
Auto Attendants
Call Queues
Call Center
SIP Trunks

Automated SMS

We implemented automated SMS integration with our call flow system, enabling customers to book appointments seamlessly. When a caller selects a specific digit in the call flow, an SMS is automatically sent with a booking link. This streamlined process eliminates wait times, simplifies scheduling, and ensures a more convenient customer experience.

Customizable Messaging
Immediate Engagement
Higher Response Rates
Preferred by Users
95 % Open Rate

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Customer Engagement
Automated Responses
Sentiment Analysis
Consistency in Replys
Scalability

AI Review Replys

Our AI bot automatically responds to all Google reviews, crafting personalized and professional replies based on the review's content and sentiment. Positive reviews receive gratitude and acknowledgment, while negative reviews are addressed with empathy and constructive solutions. This ensures timely and consistent engagement with customers, enhancing the business's reputation and fostering trust.

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Automated SMS

Empower callers to press a digit for instant SMS Access to online ordering, appointment booking, or business details like hours and directions, turning every call into an engagement opportunity. This feature ensures your customers have immediate access to the information they need, enhancing their experience while driving conversions.

VoIp Services

VoIP features include voice and video calling, SMS, voicemail, call forwarding, call recording, conferencing, virtual phone numbers, auto attendants, analytics, integrations, scalability, and robust security, all operating seamlessly over the internet.